Customer Responsibility Contract

GRANITE/QUARTZ

Our main goal is to deliver exceptional customer service. The following are responsibilities of the homeowner:

*Customer is to purchase all kitchen/bathroom fixtures (i.e. faucets, sinks, cook top) and have available on-site at start of project. This is to ensure the job moves along smoothly and there are no unexpected delays.

*Kitchen backsplash cannot be saved as the height of the counters will change. Backsplash sits on top of counters.

*Katy Tile & Marble will hang plastic in work area and put protection on floors. Due to the area being under construction, customers are strongly advised to cover all furniture in adjacent areas to protect from dust. There will be dust that continues to settle after completion of job. Customer advised to change A/C filter immediately following project.

*Customer is responsible for removing all contents of the lower cabinets during the installation of the granite/quartz.

*Katy Tile & Marble asks that a deposit of 50% for the total bid be paid upon ordering of all materials. If there is a need to change the bid due to additional materials needed to complete the project Katy Tile & Marble will contact the homeowner/business owner.