Katy Tile & Marble

CUSTOMER WARRANTY & POLICIES

Our Warranty: With over 30 years in business and a team that takes pride in every detail. Our work is backed by a one-year labor warranty. Covering cracked grout, loose tiles, leaks in plumbing connections, and other workmanship-related defects.

Price Match Policy: We will match any written competitor quote that offers the same scope of work and warranty. The only requirement is to submit the competitor’s quote.

Fixture & Material Exclusions Policy: Our proposal includes labor and materials, but excludes shower glass, fixtures such as sinks, faucets, shower heads, and customer-supplied hardware. While these items are not provided, the labor to install them is included in our quote.

Payment: We require 50% deposit 14 days prior to the installation date to order materials, the remaining upon job completion. Checks or Debit card as preferred methods of payment. A 2.7% fee applies for credit cards. Checks can be mailed to the address on our letterhead. CC payments can be made via our website.